Experts have published a study in which it analyzes how 5G technology improves the user experience in the digital environment and how it is opening new business opportunities for those brands that offer an online sales service.
The five trends that will occur with the implementation of 5G to improve the user experience in the digital environment, according to a study published by Zeotap, are the following:
The union of technology and telecommunications will allow a growing digital business
The incorporation of Artificial Intelligence technologies has been increased so that the existing data flow works properly, allowing them to obtain the highest possible performance. The greater volume of data, unique to the increase in speed, will help improve the online user experience, with maximum customization. In the coming years, and in order to better serve brand and user needs, more joint projects and partnerships between large technology companies and telecommunications companies are planned.
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The Millimeter-Wave That Will Improve The User Experience
To improve and guarantee a good user experience, you need a trustworthy and fast network. For the proper functioning of the applications of tomorrow, which will require a higher bandwidth than today, a millimeter-accurate technology capable of giving the appropriate technical response is required.
The Tangible Internet
The 9,000 million connections that currently exist worldwide, according to data from Global Digital 2019, will make mobile the most used device for innovation. In this sense, 5G will be a revolution for the mobile industry, making it the device in which the advances of innovation will be applied.
Chatbots: The Perfect Marriage 5G-Artificial Intelligence
Chatbots are robots that carry conversations with clients through audio or text and are generally designed to simulate human behavior. They have become a valuable tool in companies, to help loyalty and customer service. In addition, they can help with planning, reminders, among other features.
Smart cities will have the benefits of the new era of network connections, with an increasing number of sensors. For its part, 5G will promote an improvement in the administration of public services, as well as traffic monitoring or healthcare, among other aspects. In addition, it will allow a correct management of the volume of data generated, through the integration of different data and intelligence systems to build connected cities.